Shipping Policy

Thank you for shopping with Babyface! We aim to get your jewelry to you quickly and safely. Please read our shipping policy for details on processing times, delivery, and shipping options.

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​Processing Time

 

All orders are processed within [1–3 business days]. Once your order is packed and ready to go, you’ll receive a confirmation email with tracking details.

Please note that we do not ship on weekends or public holidays.

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Shipping Rates & Delivery Times

 

We offer both domestic and international shipping.

• Domestic Shipping within Australia:
  Standard shipping usually takes [3–7 business days], depending on your location.
  Shipping rates are calculated at checkout based on your order total and location.

• International Shipping:
  We ship to selected international destinations. Delivery times typically range from [7–21 business days], depending on the destination and customs processing times.
  International shipping rates are calculated at checkout.

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Tracking Your Order

 

Once your order ships, we’ll send you a tracking number via email so you can follow its journey to you.

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Customs & Import Fees

 

For international orders, customs fees, import duties, or taxes may apply. These charges are the responsibility of the customer and vary by country. We recommend checking with your local customs office for more information.

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Shipping Delays

 

We do our best to ensure timely deliveries, but occasionally there may be delays due to high order volumes, weather, or courier issues. We appreciate your patience and understanding.

Incorrect Addresses

 

Please double-check your shipping address at checkout. Babyface is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

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Questions?

 

If you have any questions about your order or shipping, feel free to reach out to us at babyfaceauz@gmail.com. We’re here to help!